Support

Yes. When you leave the app, Samya saves a full backup if anything changed, one file per day, keeping the last 14. They're in iCloud Drive › Samya, so they're still there if you delete the app or change phones.

You can turn this off or back up straight away in Samya: tap your profile, then iCloud Backup or Back Up Now.

1. Tap your profile, then Restore from Backup.
2. Open iCloud Drive › Samya and choose a backup (the newest is the latest date).
3. Check what it contains, then tap Restore.

Restoring replaces everything in the app with the backup. It doesn't merge them.

Sign in with the same Apple Account, install Samya, and choose to restore during setup. Pick the newest file in iCloud Drive › Samya.

Yes. Tap your profile, then Export Backup, and save the file wherever you like.

No. Your data stays on your iPhone, and your backups are in your own iCloud Drive. We have no access to either. See our Privacy Policy.

Your first month in Samya is free. Starting each new month after that needs the Samya Monthly subscription. Months you've already started always stay yours to view, edit and export.

In Samya, tap your profile, then Manage Subscription. Or open Settings on your iPhone, tap your name, then Subscriptions. See also Apple's guide to cancelling a subscription. You keep access until the end of the period you've paid for.

Sign in with the Apple Account you subscribed with, open Samya, tap your profile, then Restore Purchases.

In Samya, tap your profile, then Redeem Code. You can also use the App Store app: tap your profile picture, then Redeem Gift Card or Code.

Refunds are handled by Apple. Request one at reportaproblem.apple.com.

• In Samya, tap your profile and check that Card Bills is on under Reminders.
• Check that notifications are allowed: Settings › Notifications › Samya.
• Make sure the bill has a due date.
• Focus modes can hold notifications back. Allow Samya in your Focus settings if needed.

Tap your profile and turn on Require Face ID (or Touch ID, or Passcode). Choose how soon it locks under Lock After. If Face ID fails, you can unlock with your iPhone passcode.

Tap your profile, then Export Ledger. Choose PDF for one month as a statement, or Spreadsheet for a month, a year, everything or one account.

Tap your profile, then Erase All Data. This deletes everything in the app on this iPhone and can't be undone. Your backups in iCloud Drive › Samya are kept; delete that folder too if you want them gone.